![]() Unauthorized returns are subject to a 20% restocking fee. We do not accept returns under any circumstances. We are not responsible for unforeseen shipping delays and will not honor payment for any additional services requested by the purchaser and performed by the shipping company. Any damage claim arising after the purchaser signs the shipping acceptance is the purchaser’s responsibility. It is the purchaser’s responsibility to thoroughly inspect a machine before signing the shipping company’s acceptance of receipt. ![]() The warranty does not cover labor, shipping costs, or damage resulting from shipping or faulty handling or operation of the machine. WE CAN SHIP TO HAWAII AND ALASKA BUT CALL OR EMAIL FOR SHIPPING QUOTESĮvery machine we sell is covered by a parts warranty with various lengths beginning from the date of purchase, as evidenced by a valid sales receipt. SHIPPING ONLY TO THE LOWER 48 STATES AT THE POSTED SHIPPING RATES TERMS OF SALE / WARRANTY / SHIPPING TERMS Donper's technology in R&D and manufacturing is world class and includes products that are UL listed, German VDE approved, BEAB certified, European CE compliant, Asian CCC compliant, RoHS compliant, and the Donper factory also has received the coveted ISO14001, ISO9001, and ISO/TS16949 certifications. Donper's manufacturing facility includes multiple buildings totalling well over 500,000 square feet of manufacturing space alone that is positioned on a 100+ acre campus in the Hubei province in China. Donper compressors (which are also used in their frozen drink machines) have one of the best reliability ratings in the industry and are known to provide worry free operation for years beyond the expected service life. Donper is a world leader in producing refrigeration compressors, as Donper produces over 1 million compressors a year for world wide export, which includes supplying several large companies in the USA and abroad that use the Donper compressors for refrigerators, wine cellars, air conditioner units, etc. Donper specializes in manufacturing commercial refrigeration equipment (frozen drink machines) and refrigeration compressors. Donper's technical and R&D staff dwarfs that of many other frozen drink machine companies, as they have over 600 engineering and technical professionals on staff. Donper is a HUGE company employing over 6000 people and is larger than almost every other frozen drink machine manufacturer in the world. ![]() Labor is free if the machine is fixed at our facility. 3 year parts warranty and 5 year compressor warranty. These machines have a BETTER warranty than the Grindmaster 3311. This machine is essentially the same design, same function with added features as the 3311. These are added features that the Grindmaster 3311 does not have. See the picture for a closer look at the switch. ![]() Added features as you can see are the very heavy duty industrial legs, and an added on-board breaker and a freeze up detection feature that will prevent the belt from slipping or motor damage, as well as a newly added hopper on / off switch on the right front of the machine. See the pictures showing the same motor, belt and pully design. This model is spring - torque controlled and belt driven just like the 3311. The DONPER XF124 is very closely compared to the Grindmaster 3311 model. The DONPER XF124 Frozen Drink Machine - Perfect for commercial high volume use and for rental companies. IT TRULY COMPARES OR WE WOULD NOT SELL IT.īUY FROM PROFESSIONALS WITH A LONG HISTORY IN THE BUSINESS. WE HAVE EVALUATED AND TESTED THIS MACHINE MADE BY DONPER AND IT EXCEEDS THE GRINDMASTER 3311, AT A MUCH CHEAPER PRICE. WE HAVE BEEN A GRINDMASTER 3311 DISTRIBUTOR FOR 15 YEARS.
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